TM
Teboho M

1 reviews | Active since Feb 2019

23 Jun 2023, 09:16

How Long does it take for you guys to approve a claim

How long does it take for you guys to approve the claim?

It's been over a month with the back and forth but when you debit from my account you don't get any issues from my end,m you always get your money in time

0
Replies (3)
BetterSure Financial Consultants
BetterSure Financial Consultants's reply23 Jun 2023, 09:33
Official
Good Day Mr.Mokoena

We’ve received your feedback and truly regret your unpleasant experience your concerns have been escalated to the relevant team who will be in touch soon to discuss the way forward.

Warm regards,
The BetterSure Team
#HealthyHome 
TM
Teboho M's update23 Jun 2023, 13:02
Reviewer Update
You have been saying that for over a month, i will post this to every social network i have, based on the reviews, i am not the only person complaining about this
TM
Teboho M's update23 Jun 2023, 13:03
Reviewer Update
It's time we boycott this and move to the better home insurance providers