VM
Vicki M
1 reviews | Active since Mar 2009
03 Jan 2019, 09:21
Holding customers captive
Betterlife is refusing to cancel my insurance policy. It is my money. I should be able to chose what insurance I have and who I pay however they are holding me captive essentially by refusing to cancel my policy. What gives them that right? Agent advised that he will "make a special exception for me" - but claimed 2 minutes earlier to meet the fit and proper requirements of a FICA agent?! CANCEL MY POLICY IMMEDIATELY!
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BetterSure Financial Consultants's replyOfficial
08 Jan 2019, 09:52Good day
Thank you for bringing this to our attention
One of our service excellence specialists will be in contact with your shortly to assist as a matter of urgency.
Kind regards,
The Betterlife Team
Thank you for bringing this to our attention
One of our service excellence specialists will be in contact with your shortly to assist as a matter of urgency.
Kind regards,
The Betterlife Team
BetterSure Financial Consultants's reply08 Jan 2019, 09:52
Official
Good day
Thank you for bringing this to our attention
One of our service excellence specialists will be in contact with your shortly to assist as a matter of urgency.
Kind regards,
The Betterlife Team
Thank you for bringing this to our attention
One of our service excellence specialists will be in contact with your shortly to assist as a matter of urgency.
Kind regards,
The Betterlife Team