HOC***5

When we write reviews regarding the service we get from our insurance we are seen as bad people. I last put a claim on the 7th of march and after not getting feedback from the service provider like they promised I contacted them and I was told my claim is with underwriters and I will receive feedback after 5 working day which I didn’t. I then called again to get feedback and I was told that I will get the feedback before the end of the day which I also didn’t 😕. On the the 22rd march I called again to get feedback and I was told the same thing, please wait and someone will call you before the end of business and I never received a call 😕. 25th I called again to enquire and the famous answer I got was we will sent an email and someone will call you before end of business and as I’m writing now no call received.

Is this the kind of treatment the clients are subjected to from there service providers?