VA
Veruscha A
1 reviews | Active since Feb 2021
15 Feb 2021, 10:38
Geyser burst
Not happy. Called saturday already geyser burst. Still nothing. Worst service ever even after a ref nr they cant even find the ref they sent through. Struggling in cold water with a baby?? Pathetic
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Replies (3)0
Replies (3)
BetterSure Financial Consultants's replyOfficial
15 Feb 2021, 10:44Dear Ms Alberts
Thank you for voicing your concerns and we apologize for any inconveniences caused.
Kindly note that a claims specialist will contact you shortly to assist.
Kind regards,
The BetterSure Team
Thank you for voicing your concerns and we apologize for any inconveniences caused.
Kindly note that a claims specialist will contact you shortly to assist.
Kind regards,
The BetterSure Team
BetterSure Financial Consultants's reply15 Feb 2021, 10:44
Official
Dear Ms Alberts
Thank you for voicing your concerns and we apologize for any inconveniences caused.
Kindly note that a claims specialist will contact you shortly to assist.
Kind regards,
The BetterSure Team
Thank you for voicing your concerns and we apologize for any inconveniences caused.
Kindly note that a claims specialist will contact you shortly to assist.
Kind regards,
The BetterSure Team
BetterSure Financial Consultants's replyOfficial
15 Feb 2021, 11:07Dear Ms Alberts
We can confirm that a consultant has contacted you to assist with the claim.
Kind regards,
The BetterSure Team
We can confirm that a consultant has contacted you to assist with the claim.
Kind regards,
The BetterSure Team
BetterSure Financial Consultants's reply15 Feb 2021, 11:07
Official
Dear Ms Alberts
We can confirm that a consultant has contacted you to assist with the claim.
Kind regards,
The BetterSure Team
We can confirm that a consultant has contacted you to assist with the claim.
Kind regards,
The BetterSure Team
BetterSure Financial Consultants's replyOfficial
15 Feb 2021, 12:28Dear Ms Alberts
We apologize for your frustration regarding the delay on the claim, we will investigate the matter and address it on an internal basis.
We apologize for your frustration regarding the delay on the claim, we will investigate the matter and address it on an internal basis.
As discussed with Dorothy, we confirm that the service provider has been appointed who will assist with the issue at hand.
Please feel free to contact us back if you need further assistance.
Thank you,
The BetterSure Team
Thank you,
The BetterSure Team
BetterSure Financial Consultants's reply15 Feb 2021, 12:28
Official
Dear Ms Alberts
We apologize for your frustration regarding the delay on the claim, we will investigate the matter and address it on an internal basis.
We apologize for your frustration regarding the delay on the claim, we will investigate the matter and address it on an internal basis.
As discussed with Dorothy, we confirm that the service provider has been appointed who will assist with the issue at hand.
Please feel free to contact us back if you need further assistance.
Thank you,
The BetterSure Team
Thank you,
The BetterSure Team