NS
Ntombi S
1 reviews | Active since Dec 2019
05 Jul 2021, 11:56
********** Policy
BetterSure keeps debiting my account for a policy I don't have. I have spent close to R1000.00 on reversal fees. I have contacted them several times to stop and also provide me with the recording of me taking up the policy. Their agents just hang up on me. I will be reporting this to the ombudsman.
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Replies (2)0
Replies (2)
BetterSure Financial Consultants's replyOfficial
06 Jul 2021, 17:19We acknowledge receipt of your complaint.
We will appreciate an opportunity to investigate your concerns in order to provide you with feedback.
Kind Regards,
The Bettersure Team.
Kind Regards,
The Bettersure Team.
BetterSure Financial Consultants's reply06 Jul 2021, 17:19
Official
We acknowledge receipt of your complaint.
We will appreciate an opportunity to investigate your concerns in order to provide you with feedback.
Kind Regards,
The Bettersure Team.
Kind Regards,
The Bettersure Team.
BetterSure Financial Consultants's replyOfficial
07 Jul 2021, 13:36Good Day Ms Sithole,
We can confirm that a consultant has been in contact with you and that your complaint has been resolved
Kind Regards,
The Bettersure Team.
We can confirm that a consultant has been in contact with you and that your complaint has been resolved
Kind Regards,
The Bettersure Team.
BetterSure Financial Consultants's reply07 Jul 2021, 13:36
Official
Good Day Ms Sithole,
We can confirm that a consultant has been in contact with you and that your complaint has been resolved
Kind Regards,
The Bettersure Team.
We can confirm that a consultant has been in contact with you and that your complaint has been resolved
Kind Regards,
The Bettersure Team.