EP
Ethel P
1 reviews | Active since Jan 2025
21 May 2025, 15:09
Fives stars for Ben Mokgatle
My claim was approved and was supposed to have been paid within 2 - 5 business dyas. It took much longer than that (that's why I give 4 starts).
Thanks to Ben Mokgatle, I am going to remain a BetterSure Cleint. He went out of his way to figure out what the issue was. I give him 5 stars!
Helpful (0)
Replies (1)0
Replies (1)BetterSure Financial Consultants's replyOfficial
21 May 2025, 21:53Hello Ethel
Thank you so much for your honest feedback and for your patience throughout the process. We apologise for the delay, and we’re glad to hear that your claim was eventually resolved, thanks to Ben.
Thank you for choosing to stay with Bettersure. We’re grateful for your continued trust and look forward to serving you within a better turnaround time in the future.
Warm regards,
BetterSure
Warm regards,
BetterSure
BetterSure Financial Consultants's reply21 May 2025, 21:53
Official
Hello Ethel
Thank you so much for your honest feedback and for your patience throughout the process. We apologise for the delay, and we’re glad to hear that your claim was eventually resolved, thanks to Ben.
Thank you for choosing to stay with Bettersure. We’re grateful for your continued trust and look forward to serving you within a better turnaround time in the future.
Warm regards,
BetterSure
Warm regards,
BetterSure
