NM
Neo M

1 reviews | Active since Aug 2015

22 Nov 2016, 14:01

Extremely bad service, no response and no respect for customer request

<p>I am very much appalled by BetterLife insurance service which I received from Kamogelo, no respect at all for customer requests, I specifically asked her to not debit account before 26th and she went ahead and she does not respond to emails and does not provide feedback or call customer back on feedback, I will be cancelling my insurance with them and I suggest that you do not consider them on insurance!!!!!!!!!</p>

0
Replies (1)
BetterSure Financial Consultants
BetterSure Financial Consultants's reply01 Dec 2016, 15:05
Official

Good day

i trust we have assisted with regards to the complaint, as the policy has been cancelled a full refund has been provided.

Thank you so much