EL
Evelyn L
1 reviews | Active since Oct 2018
14 Nov 2025, 05:56
Empty promises
I have been waiting for a refund for 2 weeks now and I have been following up regularly but all I’m getting are empty promises
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Replies (2)EL
Evelyn L's updateReviewer Update
14 Nov 2025, 07:49Refund received but they paid into an account they didn’t debt from :(
EL
Evelyn L's update14 Nov 2025, 07:49
Reviewer Update
Refund received but they paid into an account they didn’t debt from :(
BetterSure Financial Consultants's replyOfficial
14 Nov 2025, 13:08Hello Evelyn,
Thank you for letting us know. We’re truly sorry for the delay and inconvenience caused during your refund process.
We’re urgently investigating how this occurred and will work to resolve it as quickly as possible.
Warm regards,
BetterSure
Thank you for letting us know. We’re truly sorry for the delay and inconvenience caused during your refund process.
We’re urgently investigating how this occurred and will work to resolve it as quickly as possible.
Warm regards,
BetterSure
BetterSure Financial Consultants's reply14 Nov 2025, 13:08
Official
Hello Evelyn,
Thank you for letting us know. We’re truly sorry for the delay and inconvenience caused during your refund process.
We’re urgently investigating how this occurred and will work to resolve it as quickly as possible.
Warm regards,
BetterSure
Thank you for letting us know. We’re truly sorry for the delay and inconvenience caused during your refund process.
We’re urgently investigating how this occurred and will work to resolve it as quickly as possible.
Warm regards,
BetterSure