DM
DONAVAN M

1 reviews | Active since Nov 2021

25 Nov 2021, 15:20

Dorothy Smith ... bettersure

I had a bad encounter with bettersure until I spoke to DOROTHY SMIT from bettersure insurance. This lady went out of her way to help. This 5 stars that I rated is not for bettersure it's for Dorothy Smith ... what a wonderful lady that gave me her word and stuck to it. I would recommend all people who's having problems with bettersure not to give up as they are a good insurance company but to also call and ask for Dorothy Smit ...remember theres also people who in a company and get paid for doing nothing we see it everyday but this lady deserves to be on a higher position. God Bless you Dorothy Smit, I will definitely recommend you to all my friends and families. Bettersure you better look after the good people who really work for you and Dorothy Smith. She the best...

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Replies (3)
BetterSure Financial Consultants
BetterSure Financial Consultants's reply25 Nov 2021, 15:57
Official
Dear Mr Moodley

This is such a wonderful compliment, thank you so much for recognising Dorothy for delivering exceptional service. 
We are really sorry that your experience was bitter sweet, but are glad that Dorothy assisted you until the end. 
It will be our pleasure to share your feedback with Dorothy and her team, we know she will appreciate your kind words. 
We also want to thank you for your word of mount with your family and friends.

Kind Regards, 
The BetterSure Team
DM
DONAVAN M's update25 Nov 2021, 19:06
Reviewer Update
It's all good as Long as you got people like Dorothy Smit working for you then services will be outstanding. God bless

BetterSure Financial Consultants
BetterSure Financial Consultants's reply13 Dec 2021, 12:02
Official
Thank you kindly Donovan.  We value our people and appreciate to hear that you had a good experience with Dorothy. 

Kind regards
Customer Experience Manager
 
The BetterSure Team