DONT WASTE YOUR TIME AND MONEY WITH BETTERSURE

PLEASE DO NOT USE THIS COMPANY FOR ANY FORM OF INSURANCE!!!!. their consultants and contractors for claims will give you the runaround when it comes to making claims.

Heck, their email address on the insurance schedules don't even work.

I've been battling now for more than a week for their contractors to attend to damages on my property due to a water leak.

Contractors were thrice on my premises to take pictures and send quotes yet for some odd reason the job never gets attended to.

This morning, bettersure consultants even called me to say that the claim was approved and it will be attended to today.

Me, being the dumb person I am, left work early today to be home, only to be informed that the contractor that's at my premises was not assigned to do the job, some other contractor has to do it(hopeless case of a contractor too).

I've literally stayed out of work for 2 days in this past week because of the bad communication from this company.

Each time you call, you'd have to speak to a new consultant aswell as repeat the whole story to them.

Don't waste your time and money with this company, if this is how they are with a small claim, imagine how they are if you have life cover or your house burns down, be rest assured, you and your family would probably live on the streets due to their incompetency.

BTW, I'm currently an active client at this horrible insurance company but this will be my last I ever want to deal with them.

My claim number that I'm referring to In this review is BSH***, just so you guys can know.