KD
Kee-Leen Devoti

1 reviews | Active since Jan 2017

28 Feb 2023, 16:56

Dont take a Bettersure Product

Bettersure is to no surprise THE WORST insurance company there. it seems to not surprise either when a claim is done that it is rejected after 2 months of promises that our specific situation would be sorted. till date I have not received any communication on the rejection and BETTERSURE still takes money from me each and every month. over the past years i have referred hundreds of my own clients to BETTERSURE as i am in the property finance sector and i WILL PROMISE TO NEVER disappointment my clients with that information again. Staff at the call center is rude and refuse to try assist a person to get answers and can also not explain the delay either. the call center agent also says to me while that's what you covered for after i was advised by A BETTERSURE AGENT when taking the product its the best for me when i PURCHASED my home.

0
Replies (2)
BetterSure Financial Consultants
BetterSure Financial Consultants's reply01 Mar 2023, 08:45
Official
Good day Mrs Devoti

We have received your complaint and noted your concern.
We are sorry for the unpleasant experience. We will be in contact to discuss the matter further and to find a solution.

Regards,
The BetterSure Team
KD
Kee-Leen Devoti's update14 Mar 2023, 10:09
Reviewer Update
14 days later and STILL NO FEEDBACK