1 reviews | Active since Sept 2012
Dishonesty
When I was in the process of purchasing my home I was phoned by a representative of BetterLife who explained to me I needed bond insurance from them in order to register my home loan with FNB. At the time I agreed and took the policy as I thought it was just another necessary step towards owning my own home.
A year later I realized that FNB already includes bond insurance with their home loan product and I have been paying for the unnecessary BetterLife insurance policy for over a year. Payments amounted to almost R5000 which I've essentially thrown in the water.
Super dishonest company and probably in cahoots with FNB to **** people out of their money. Be aware.
Good day
Kindly note that we acknowledge your complaint.
We are investigating the complaint and will be in contact with you shortly.
Kind regards
The BetterLife Team
Good day
Kindly note that we acknowledge your complaint.
We are investigating the complaint and will be in contact with you shortly.
Kind regards
The BetterLife Team
