disgusting service

we tried for last three month to cancel our life cover, and what a mission (still not cancelled) today I emailed them again to cancel and the very arrogant, unprofessional consultant replies to my email saying if I want to cancel fill in this form. a clear copy and paste situation. he doesn't bother reading all emails. after speaking to him I tell him iam going to send another email, only to say ' send it to the [Email Removed] because I have a delay in replying to clients' WOW what a disgrace, surely he would try get this matter sorted asap, after all I've been waiting for almost 3monts.<br> <br> don't go for betterlife they quick to sign up and take your money but when you actually need assistance they don't care. I have send numerous emails and the only response is the copy and paste. <br> <br> betterlife you need to take your consultants for service treating and they need to get over there I don't care attitudes. word of mouth is a powerful thing.