MN
Maampse N

1 reviews | Active since Mar 2025

20 Mar 2025, 18:51

Disgusted, frustrated and annoyed

I am so disgusted and annoyed by the attitude of all this company's personnel. Submitted a claim and being taken back and forth each day. I wrote several emails checking on the claim process and being told Administrator will contact me

Actually, as I check the reviews, 99.99% shows that this company or whatever it is,,, will never payout any claim and knows you won't do anything about it, you will write on the reviews as I just did, but he'll no claim will be honoured.

This being my first claim after nine years with them, true did not know the deeper grave I dugged for myself. Should I knew better , I would've left them 100yrs ago. Now I am left with payment arrears whilst waiting for the claim to be processed which I so doubt it will happen.

I plead with whomever is having an account with this diabolic group of headless chickens, please leave as soon as yesterday. Pity, you can't even have access to their offices, if they do exist. All is being done on email, client recruitment is done telephonically....

Perhaps share the complains with Ombudsman as group of concerned clients, because seemingly all reviews are about frustrations and disappointments by this so called company.

Let's organise ourselves as concerned clients and report this and institute legal proceedings against this company, we cannot be ****** of our hard-earned money so easily.

0
Replies (1)
BetterSure Financial Consultants
BetterSure Financial Consultants's reply21 Mar 2025, 10:45
Official
Hello Maampse

We sincerely regret the frustration and disappointment you have experienced with your claim process. This is not the level of service we aim to provide, and we understand how upsetting this must be for you—especially as a long-standing client of nine years. 
We take your concerns very seriously. We want to resolve this matter and ensure you receive the outcome of your claim and the next steps.

We value your trust over the years and will ensure we correct this.  

Warm regards,
BetterSure