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Nandi N

1 reviews | Active since May 2016

03 Sept 2021, 11:48

Disappointed in you

Customers pay monthly fees yet when it's time to claim there are access fees to be FORKED OUT. Plus I must pay this access fee to the supplier, I am claiming for a geyser and it is only a pipe leaking yet they wanna replace the geyser. I am definetly changing bettersure as this is very disappointing. This is my 2nd claim since I started paying.

0
Replies (3)
BetterSure Financial Consultants
BetterSure Financial Consultants's reply03 Sept 2021, 12:11
Official
Good Afternoon Miss Nandi 

We do apologize for your disappointment. We will look into this and provide feedback.

Kind regards 

The BetterSure team
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Nandi N's update06 Sept 2021, 13:46
Reviewer Update
I am very disappointed and will be cancelling.
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Nandi N's update07 Sept 2021, 22:27
Reviewer Update
I had to pay in the end for the pipe Labour and whatever else. You guys only found the supplier. I am still cancelling because I am paying for nothing.