HuNa
Hellkom user Not applicable
1 reviews | Active since Oct 2020
15 Jul 2024, 07:21
Despicble Service Bettersure 4Sure Mutual & Federal
The tornado that ravaged parts of the KZN North Coast occured on the 3rd June 2024. A storm damage claim was logged with you on the 4th June 2024, reference BSH***2.
Forty one days later and it has been a nightmare dealing with you and your service providers. Forty one days later and we live in a house with a broken garage door, no boundary wall and a huge gap in our kitchen ceiling. Our safety and health is at risk.
The service providers and staff lack empathy and knowledge, have no sense of accountability or treating customers fairly.
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Replies (1)
BetterSure Financial Consultants's replyOfficial
19 Jul 2024, 16:02Hello Mrs Ramadu,
Thank you for your patience while we sorted out your claim. We can confirm that our claim's consultant has been in contact with you over the past few days and that the matter has been resolved. I wish you all the best with the repairs.
Warm regards
BetterSure
Thank you for your patience while we sorted out your claim. We can confirm that our claim's consultant has been in contact with you over the past few days and that the matter has been resolved. I wish you all the best with the repairs.
Warm regards
BetterSure
BetterSure Financial Consultants's reply19 Jul 2024, 16:02
Official
Hello Mrs Ramadu,
Thank you for your patience while we sorted out your claim. We can confirm that our claim's consultant has been in contact with you over the past few days and that the matter has been resolved. I wish you all the best with the repairs.
Warm regards
BetterSure
Thank you for your patience while we sorted out your claim. We can confirm that our claim's consultant has been in contact with you over the past few days and that the matter has been resolved. I wish you all the best with the repairs.
Warm regards
BetterSure