Deceived by betterlife

I was called by the BetterLife (3 July2015) sales consultant, claiming that Standardbank had sent them to give me this policy as they would not be able to register my bond without the cover. I then followed through with the paperwork telephonically as i did not know that i was being **** to. I then called my bank who advised me that they didnt request them to contact me as i automatically have these products/cover with them as a client. still being the same day (3 july 2015) i then contacted betterlife to request an immediate cancellation of these policies and was told to wait 7 days plus to fill in a cancellation form. I filled the cancellation forms but informed them i want an immediate cancellation. Havent received a response to date, however i got an email saying my policy is being processed. I want this CANCELLED TODAY!!!!!