1 reviews | Active since May 2016
Debiting my account without my premission
<p>I would just like to say how disgusted I am with BetterLife insurance ....When we were busy bying our property we were offered a Home Loans which we considered but unforunatly turned down the offer as we recieved a better offer from Sa Home Loand ,we notified BetterLife Home Loans that we decline their offer but after a while we still recieved spam emails from them only to notice every month an amount is being deducted from my account when I tried to stop the debit order only then I saw Betterlife is deducting money and I never Agreed or Signed anything for Betterlife insurance .</p> <p> </p> <p>Every email I send there is either an excuse or a story why no proof can be supp**** to me , my personal opion is that they supply very bad service and I will tell every client or person I get in contact with not to make use of this company at all because of the horrible experience </p>
Good day Malissa,
Thanks for bringing the matter to our attention. I would really like to apologise for the service and experience you have endured so far.
Please allow me to gather the facts of the query and revert back to you with feedback
Regards,
Samuel Mabunda
Betterlife Client Services
Good day Malissa,
Thanks for bringing the matter to our attention. I would really like to apologise for the service and experience you have endured so far.
Please allow me to gather the facts of the query and revert back to you with feedback
Regards,
Samuel Mabunda
Betterlife Client Services
Good day Malissa,
We would like to confirm that your query has been resolved and all the premiums paid will be refunded to you
Again please accept my apologies for the inconvenience caused
Regards,
Samuel Mabunda
BetterLife Client Services
Good day Malissa,
We would like to confirm that your query has been resolved and all the premiums paid will be refunded to you
Again please accept my apologies for the inconvenience caused
Regards,
Samuel Mabunda
BetterLife Client Services
