1 reviews | Active since Oct 2019
CUSTOMER'S VALUE MEANS NOTHING
THIS COMPANY DISRESPECT, UNDERMINES AND TAKE CUSTOMERS FOR GRANTED. I CLAIMED FOR MY GATE MOTOR WHICH WAS NOT WORKING, AND THEY ALLOCATED MARATO HOME SOLUTIONS AND CONSTRUCTION,(WORST) TO COME ASSESS THE MOTOR, AND WAS TOLD THAT A MOTHER BOARD NEEDS TO BE REPLACED, AFTER DAYS OF WAITING THESE MARATO HOME SOLUTIONS AND CONSTRUCTION CAME BACK, NO MOTHER BIARD WAS CHANGED AND WAS ONLY A FUSE THAT WAS CHANGED AND THE WAS TOLD THAT THE MOTHER BOARD WAS R4000 OR MORE. ASKED TO SEE WHAT WAS CHANGED YOU WON'T BELIEVE WHAT I WAS GIVEN A CIGARETTE LUGHTER SWITCH AND A FUSE, I DON'T KNOW HOW MANNY CALLS I'VE MADE AND EMAILS SENT AND NO ONE HAS CONTACTED SO FAR, YOU CALL THEY KEEP YOU ON HOLD FOR 10 MINUTES OR MORE JUST TO GET SOME SUPERVISOR OR WHOEVER, YOU'LL BE PROMOTED TO CALLED BACK AND THEY WILL NOT, I DON'T KNOW HOW MUCH I'VE SPEND ON AIRTIME. TO ME THIS COMPANY AND MARATO HOME SOLUTIONS AND CONSTRUCTION ARE BOTH ****** AND SHOULDN'T BE TRUSTED
Thank you for sharing your concerns with us. One of our managers will be in touch soon to discuss the way forward. Warm regards,The BetterSure Team #HealthyHome
Thank you for sharing your concerns with us. One of our managers will be in touch soon to discuss the way forward. Warm regards,The BetterSure Team #HealthyHome
Thank you for taking the time to give us your feedback. Your concerns have been escalated to the relevant team who will be in touch soon to discuss the way forward.
We truly truly regret your unpleasant experience. Warm regards,The BetterSure Team#HealthyHome
Thank you for taking the time to give us your feedback. Your concerns have been escalated to the relevant team who will be in touch soon to discuss the way forward.
We truly truly regret your unpleasant experience. Warm regards,The BetterSure Team#HealthyHome
We’ve received your feedback and truly regret your unpleasant experience. We’ll be in touch soon to discuss how we will resolve your concerns.
Our team is busy investigating your claim but will be in contact to assist further. Warm regards, The BetterSure Team #HealthyHome
We’ve received your feedback and truly regret your unpleasant experience. We’ll be in touch soon to discuss how we will resolve your concerns.
Our team is busy investigating your claim but will be in contact to assist further. Warm regards, The BetterSure Team #HealthyHome
