JM
JEFFREY M

1 reviews | Active since Dec 2024

10 Dec 2024, 16:35

Commited people on their work

I was about to cancel my policy because I had not been getting help for more than three months, but Mr Sandile Bongo managed to resolve the matter within two days. I really appreciate your work. I wish other people could be committed to their work like Mr Sandile.

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Replies (1)
BetterSure Financial Consultants
BetterSure Financial Consultants's reply10 Dec 2024, 18:42
Official
Hello Jeffrey

Thank you so much for sharing your experience and feedback with us. We're disappointed that you waited three months to get assistance. This is worrying, and we want to look into the cause of the delay to close the gaps and ensure it doesn't happen again. We appreciate your patience and are glad to hear that Sandile assisted you effectively in a remarkable timeframe. This is commendable and represents the service excellence we strive for. 

You're a valued client, and we're grateful for your continued trust in us.

If you need assistance with anything else, please let us know.

Warm regards
BetterSure