Cancelling My Policy

<p>Hi,</p> <p>So I have been trying since November 2016 to cancel my policy. I have phoned their call centre multiple times with the same result. "The person dealing with this is not availble/on leave. Someone will contact me that same day".</p> <p>Here we are 2 months later and they just sent me an annual increase email. Their service is ridiculous, the people don't know how to deal with customers and my emails get ignored also.</p> <p>I want my account cancelled before the next debit order!!!</p> <p>I can't believe that it's so difficult to stop a policy.</p>