MR
Meagan R
1 reviews | Active since Jul 2023
01 Aug 2024, 21:37
CANCELLING INSURANCE
Received a call from Manager on Monday after I went to hello Peter. Saying she will get back to me on Tuesday. It is almost the end of the week only to receive no reply to my mail or feedback.
Worst worst service!
Helpful (0)
Replies (2)0
Replies (2)
BetterSure Financial Consultants's replyOfficial
02 Aug 2024, 10:12Good morning Meagan
Please accept our apology for the delay. We will make sure you get that phone call today.
Regards,
BetterSure
Please accept our apology for the delay. We will make sure you get that phone call today.
Regards,
BetterSure
BetterSure Financial Consultants's reply02 Aug 2024, 10:12
Official
Good morning Meagan
Please accept our apology for the delay. We will make sure you get that phone call today.
Regards,
BetterSure
Please accept our apology for the delay. We will make sure you get that phone call today.
Regards,
BetterSure
BetterSure Financial Consultants's replyOfficial
02 Aug 2024, 12:30Hello Megan,
Our claims team confirmed that they spoke with you earlier today to discuss the claim process and outcome once more. The formal communication confirming the underwriter's (insurer's) decision on your claim is currently with them to finalise. We apologize for any delays and understand how frustrating this must be for you. Your feedback is valuable, we are taking it to heart and we are collaborating with the claims administrator and insurer to streamline and expedite the process. If there's anything else we can assist you with, please let us know.
Warm regards,
BetterSure
BetterSure
BetterSure Financial Consultants's reply02 Aug 2024, 12:30
Official
Hello Megan,
Our claims team confirmed that they spoke with you earlier today to discuss the claim process and outcome once more. The formal communication confirming the underwriter's (insurer's) decision on your claim is currently with them to finalise. We apologize for any delays and understand how frustrating this must be for you. Your feedback is valuable, we are taking it to heart and we are collaborating with the claims administrator and insurer to streamline and expedite the process. If there's anything else we can assist you with, please let us know.
Warm regards,
BetterSure
BetterSure