MS
Malefu S

1 reviews | Active since Mar 2018

27 Mar 2018, 22:46

Cancellation not actioned

I cancelled this policy since I have a Life cover but somehow forced into it; nonetheless last month I cancelled this policy but my account had been debited twice after cancellation. I want my money back?????

0
Replies (1)
BetterSure Financial Consultants
BetterSure Financial Consultants's reply28 Mar 2018, 08:31
Official

Good morning

Thank you for bringing this complaint to our attention

We will be looking into the matter and provide a speedy resolution. Please expect a phone call from our retentions team to assist with your cancellation request.

kind regards

BetterLife Team