ME
Matsie E
1 reviews | Active since Apr 2024
04 Jun 2026, 11:57
Cancellation and money back Bettersure
I have received their calls on January, they were selling their product. I do not remember agreeing with them but remember them calling. They keep on deducting even if I send them watsup that I want to talk with them I do not get any response. Please help me with this insurance company
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Replies (1)
BetterSure Financial Consultants's replyOfficial
04 Jun 2026, 12:13Hello Matsie,
Thank you for reaching out, and we're truly sorry to hear about your experience with us. We can only imagine how concerning it must be to see deductions going off your account when you're unsure about the policy itself, and how frustrating it must have felt to try to make contact through WhatsApp without getting through.
We take a matter like this very seriously, and we'd like to look into it as a priority. Our team will be urgently investigating the matter and will be in contact.
Thank you for raising this with us — we hope you'll allow us the opportunity to put this right.
Warm regards,
BetterSure
BetterSure
BetterSure Financial Consultants's reply04 Jun 2026, 12:13
Official
Hello Matsie,
Thank you for reaching out, and we're truly sorry to hear about your experience with us. We can only imagine how concerning it must be to see deductions going off your account when you're unsure about the policy itself, and how frustrating it must have felt to try to make contact through WhatsApp without getting through.
We take a matter like this very seriously, and we'd like to look into it as a priority. Our team will be urgently investigating the matter and will be in contact.
Thank you for raising this with us — we hope you'll allow us the opportunity to put this right.
Warm regards,
BetterSure
BetterSure