Bettersure will take your monthly premiums and refuse to cover you when an incident happens in your home, putting your life at risks.

My wall fell due to city power contractors that where working on my street, i reported the incident to bettersure as my insurance company, and also because i did not feel safe anymore as i was severely exposed and they did not care, I constantly had to call them for an update as they didn't communicate with me and for 2 weeks they gave me the run around till they called me to tell me i needed a letter from city power starting what had occurred, eventually almost 3 weeks since the incident had occurred and of being exposed i received a letter that they requested, i called them to inform them, they still didn't care, they said that the records on their system said a different story and that their manager was not available, they didn't bother giving me an email address where i could email the letter and they told me to wait for their call back. As my insurance that i have been paying every month with out fail, failed me, they didn't care about my safety, all they care about is taking money every month end from my account. they are the worst insurance company and i regret ever trusting them with all my bond cover