HM
Helga M

1 reviews | Active since Oct 2024

08 Oct 2024, 20:22

Bettersure to be called Worstsure

From the 1st claim we have had issues with Bettersure Home Insurance. We have sent NUMEROUS EMAILS to their complaints department with automatic reference replies, but nobody contacts you back. The worst insurance company. We are awaiting a claim payout since July and had to ask twice to report a new claim.

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Replies (1)
BetterSure Financial Consultants
BetterSure Financial Consultants's reply09 Oct 2024, 09:32
Official
Hello Helga

Thank you for contacting us. We apologise that your claim has been unattended for a long time without any communication. This is not the experience we aim to give our clients, so we will urgently investigate the cause of the delay.

Regards,
BetterSure