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Shannon S

1 reviews | Active since Oct 2024

03 Oct 2024, 21:40

BETTERSURE.... The BEST way to Insure!

I recently had the pleasure of working with Cheslyn from Bettersure, and I can confidently say his service was exceptional. Not only did he more than halve the monthly installment amount that had been offered by another insurer, but the benefits provided were even more comprehensive. Cheslyn was highly engaging throughout our conversations, chatting freely with me even when I got sidetracked, and spoke freely with me about various topics, which really put me at ease, while we processed the data, making it more like "friends just catching up."

I had what felt like half a million questions for Cheslyn—ranging from benefits and waiting periods to what qualifies as pre-existing conditions (questions the consultant from the other insurer almost refused to answer, instead telling me "just read your policy"). Cheslyn, however, answered each and every one of my queries with confidence and clarity. I even asked about how much larger the premium would be due to my mother's age, and, again, Cheslyn had the answer on hand. He didn’t need to consult anyone else, as he was completely on the ball—an asset to the Bettersure team for sure!

Riana, if you and Cheslyn team up, I can guarantee there will be a queue of people ready to apply for home loans and ensure their outstanding bonds are covered in case of an unfortunate event. Thanks to Cheslyn’s thorough guidance, I now sleep better knowing that if something were to happen to me (God forbid), my children would be secure in their home. Bettersure will not only pay off the entire outstanding bond amount but will also return the amount already paid on the bond as a lump sum to my family. This "double lifeline" is something I had never heard of before, so much so that I had to double-check with Cheslyn to ensure I understood correctly—and, true to form, he confirmed it with absolute cer*****y.

Thank you, Cheslyn, for your excellent, fantastic, and wonderfully comprehensive service. Your professionalism, expertise, and personable approach have truly made a difference. Keep up the outstanding work!

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Replies (1)
BetterSure Financial Consultants
BetterSure Financial Consultants's reply04 Oct 2024, 08:12
Official
Hello Shannon

Wow, thank you for contacting us to share your positive service experience. Your satisfaction is our top priority, and we are glad that Cheslyn met you at the point of your need with top-notch service. 

If you require assistance with anything else, please let us know.

Regards,
BetterSure