1 reviews | Active since Feb 2021
BetterSure on WorsForSure!!
After my initial review of BetterSure, please allow me to give you all feedback on the worst insurer!! After a back a forth due to my claim, I was offered a settlement for the claim on 8 March 2021. I immediately signed it and returned it. After phoning them twice weekly from this date and being told that the payment is loaded and will be processed, I to date have not received a sent. You phone the company that seems to be part or OldMutual just to get promised a call back, this will never happen, please don’t hold you breath. How can an insurance company get away with such poor, no I must say no service? After today's call there excuses is now that they have a problem to make payments to the bank I have an account with, and this has been a problem for some time, but please be patient we will resolve soon. If it was not such a sad state I will probably be laughing. It seems like something out of a comedy series.
Thank you for bringing your concerns to our attention.
A consultant will be in contact with you to assist further.
Kind regards,
The BetterSure Team
Thank you for bringing your concerns to our attention.
A consultant will be in contact with you to assist further.
Kind regards,
The BetterSure Team
As discussed with our representative, please accept our sincere apologies for the unnecessary frustration this has caused.
Payment was released, and we are pleased to hear that you are in receipt of the said payment.
Please feel free to contact our representative if you need any assistance in the future.
Kind Regards,
The Bettersure Team.
As discussed with our representative, please accept our sincere apologies for the unnecessary frustration this has caused.
Payment was released, and we are pleased to hear that you are in receipt of the said payment.
Please feel free to contact our representative if you need any assistance in the future.
Kind Regards,
The Bettersure Team.
