QB
Q B
1 reviews | Active since Jan 2024
15 Jan 2024, 04:14
Bettersure never stops deductions
I bought a house through FNB that I sold in 2017 and since then Bettersure has been deducting life insurance from me *******ly since then and no matter the phonecalls and a letter from FNB saying the account is closed and my recent attempts at again getting them to stop they are still deducting. Its over R12k of ******* deductions now and I am fed up. I can not recommend them. In fact I would recommend you never deal with them at all. They have no call centre that can help and contacting them is near impossible. They do not answer on emails nor do they ever stop once they have your account.
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Replies (1)BetterSure Financial Consultants's replyOfficial
15 Jan 2024, 08:01Good day Anthonie Burger,
We’ve received your feedback and are really sorry about your unpleasant experience. We’ll be in touch soon to discuss how we will resolve your concerns.
Warm regards,
The BetterSure Team
#HealthyHome
We’ve received your feedback and are really sorry about your unpleasant experience. We’ll be in touch soon to discuss how we will resolve your concerns.
Warm regards,
The BetterSure Team
#HealthyHome
BetterSure Financial Consultants's reply15 Jan 2024, 08:01
Official
Good day Anthonie Burger,
We’ve received your feedback and are really sorry about your unpleasant experience. We’ll be in touch soon to discuss how we will resolve your concerns.
Warm regards,
The BetterSure Team
#HealthyHome
We’ve received your feedback and are really sorry about your unpleasant experience. We’ll be in touch soon to discuss how we will resolve your concerns.
Warm regards,
The BetterSure Team
#HealthyHome
