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TM
Teboho M

1 reviews | Active since Feb 2019

25 Mar 2024, 16:45

BetterSure is useless

BetterSure have to get people who can actually do the work, i have sent all relevant information to them but they still couldn't assist me

0
Replies (6)
BetterSure Financial Consultants
BetterSure Financial Consultants's reply25 Mar 2024, 16:57
Official
Dear Teboho Mokoena,

Thank you for taking the time to give us your feedback. Your concerns have been escalated to the relevant team who will be in touch soon to discuss the way forward.
 
Warm regards,
The BetterSure Team
#HealthyHome
TM
Teboho M's update08 Apr 2024, 14:54
Reviewer Update
They said they still investigating and will get back to me, even to date I am still waiting for the investigation. maybe the investigation will take a year
TM
Teboho M's update17 Apr 2024, 14:52
Reviewer Update
7 days later no call or any sort of communication
BetterSure Financial Consultants
BetterSure Financial Consultants's reply19 Apr 2024, 11:19
Official
Good day Teboho Mokoena.

Thank you for taking the time to give us your feedback and we are really sorry about your unpleasant experience. Your concerns have been escalated to the relevant team who will be in touch soon to discuss the way forward.
 
Warm regards,
The BetterSure Team
#HealthyHome

TM
Teboho M's update29 Apr 2024, 14:41
Reviewer Update
You rep**** privately simply because you don't want to show the public that you don't keep promises and you don't resolve issues
BetterSure Financial Consultants
BetterSure Financial Consultants's reply03 May 2024, 12:00
Official
Good day Teboho Mokoena.

Thank you for taking the time to give us your feedback. We are really sorry about your unpleasant experience and your concerns have been escalated to the relevant team who will be in touch soon to discuss the way forward.
 
Warm regards,
The BetterSure Team
#HealthyHome