NV
Nicolene V
1 reviews | Active since Jul 2025
16 Jul 2025, 17:22
Bettersure is overall a bad insurance company
Better sure is overall the baddest and worst insurance company i never use better sure or refer them to other people better sure service is over totaly **** and i will not recommend them to futur home owners people if they ever contact you for insurance run the other way
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Replies (5)0
Replies (5)
BetterSure Financial Consultants's replyOfficial
16 Jul 2025, 20:15Hello Nicolene
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience with us did not meet your expectations.
We would appreciate the opportunity to look into your concerns and see how we can make things right. Kindly share any details to help us understand what went wrong so that we can assist you.
Warm regards,
BetterSure
Warm regards,
BetterSure
BetterSure Financial Consultants's reply16 Jul 2025, 20:15
Official
Hello Nicolene
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience with us did not meet your expectations.
We would appreciate the opportunity to look into your concerns and see how we can make things right. Kindly share any details to help us understand what went wrong so that we can assist you.
Warm regards,
BetterSure
Warm regards,
BetterSure
NV
Nicolene V's updateReviewer Update
17 Jul 2025, 09:50Better sure is overall the baddest and worst insurance company i ever use i will never recomend better sure or refer them to other people better sure service is over all the worst insurance company and i will not recommend them to futur home owners people if they ever contact you for insurance run the other way This is now the second time i tried to claim from them and everytime they have different excuses not to approve my claims forst time it was a maintanance problem and now its sorry the roof beams is to old and why did it crack and break why must i pay high insurance fees and every time my claims is shot off its not even profitable to have them as an insurrance
NV
Nicolene V's update17 Jul 2025, 09:50
Reviewer Update
Better sure is overall the baddest and worst insurance company i ever use i will never recomend better sure or refer them to other people better sure service is over all the worst insurance company and i will not recommend them to futur home owners people if they ever contact you for insurance run the other way This is now the second time i tried to claim from them and everytime they have different excuses not to approve my claims forst time it was a maintanance problem and now its sorry the roof beams is to old and why did it crack and break why must i pay high insurance fees and every time my claims is shot off its not even profitable to have them as an insurrance
BetterSure Financial Consultants's replyOfficial
17 Jul 2025, 11:34Thank you for this information, Nicolene. We will escalate your query to our claims administrator to track the claim and the outcome. We will get back to you.
Warm regards,
BetterSure
Warm regards,
BetterSure
BetterSure Financial Consultants's reply17 Jul 2025, 11:34
Official
Thank you for this information, Nicolene. We will escalate your query to our claims administrator to track the claim and the outcome. We will get back to you.
Warm regards,
BetterSure
Warm regards,
BetterSure
NV
Nicolene V's updateReviewer Update
17 Jul 2025, 13:32U know what dont bother i still even didnt get a response on why and how the claim was disaprrove it just shows me that your response time is absolute ****ty you dont care about your clients.overall your service and what els is ****ty and no amount of sorry will change that.i just wonder with what excuses you will come up with next
NV
Nicolene V's update17 Jul 2025, 13:32
Reviewer Update
U know what dont bother i still even didnt get a response on why and how the claim was disaprrove it just shows me that your response time is absolute ****ty you dont care about your clients.overall your service and what els is ****ty and no amount of sorry will change that.i just wonder with what excuses you will come up with next
BetterSure Financial Consultants's replyOfficial
17 Jul 2025, 14:07Hello Nicolene
On behalf of the service provider, we sincerely apologise that you have not heard formal feedback. We are awaiting the assessment report from the service provider, and our claims operations manager will ensure that you get a response, as he is following up with the claims administrator 4Sure, for this.
Once again, please accept our apology for the delay.
Warm regards,
BetterSure
On behalf of the service provider, we sincerely apologise that you have not heard formal feedback. We are awaiting the assessment report from the service provider, and our claims operations manager will ensure that you get a response, as he is following up with the claims administrator 4Sure, for this.
Once again, please accept our apology for the delay.
Warm regards,
BetterSure
BetterSure Financial Consultants's reply17 Jul 2025, 14:07
Official
Hello Nicolene
On behalf of the service provider, we sincerely apologise that you have not heard formal feedback. We are awaiting the assessment report from the service provider, and our claims operations manager will ensure that you get a response, as he is following up with the claims administrator 4Sure, for this.
Once again, please accept our apology for the delay.
Warm regards,
BetterSure
On behalf of the service provider, we sincerely apologise that you have not heard formal feedback. We are awaiting the assessment report from the service provider, and our claims operations manager will ensure that you get a response, as he is following up with the claims administrator 4Sure, for this.
Once again, please accept our apology for the delay.
Warm regards,
BetterSure