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anret R

1 reviews | Active since Jan 2015

14 Dec 2023, 13:17

BetterSure - Burst Geyser takes long to get sorted.

I had the unfortunate experience of a burst geyser today 14 December 2023 (within the week my new house was registered in my name). Been trying from 08:19 this morning to get BetterSure to send a consultant to fix the geyser. It is now 13:10 and they have still not allocated someone to the job.

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Replies (1)
BetterSure Financial Consultants
BetterSure Financial Consultants's reply14 Dec 2023, 14:04
Official
Good day Anret Rajchrt,

Thank you for taking the time to give us your feedback. Your concerns have been escalated to the relevant team who will be in touch soon to discuss the way forward. 
 
Warm regards, 
The BetterSure Team