MJVR
Mara Jansen Van Rensburg
1 reviews | Active since May 2021
15 Jan 2024, 09:28
BetterSure / 4-sure - Excellent Claim Assistance
During December we have had two incidents where first our borehole pump broke and two weeks later our solar geyser. We live on a farm and during these happenings I was on leave and have had no emergency numbers to call BetterSure to assist with the aforementioned. My husband then decided to call two different Service Providers to urgently assist us. I have last week send through my claim i.r.o. the borehole pump, and Whitney Thomas from 4-sure (***) assisted me and I was refunded, after they obviously took the excess, within 1 working day, after my claim was verified.
I am extremely happy with the service I received from Whitney and I trust that this service will continue to be of excellence!
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Replies (1)BetterSure Financial Consultants's replyOfficial
15 Jan 2024, 09:47Good day Mara Jansen Van Rensburg,
Thank you for taking the time to give us feedback on the service you have received from us. Compliments are always appreciated, and we’ll definitely share your positive feedback with Whitney.
Enjoy the rest of your day!
Warm regards,
The BetterSure Team
#HealthyHome
BetterSure Financial Consultants's reply15 Jan 2024, 09:47
Official
Good day Mara Jansen Van Rensburg,
Thank you for taking the time to give us feedback on the service you have received from us. Compliments are always appreciated, and we’ll definitely share your positive feedback with Whitney.
Enjoy the rest of your day!
Warm regards,
The BetterSure Team
#HealthyHome
