NM
Ntshidiseng M
1 reviews | Active since Nov 2017
07 Jan 2025, 13:46
Better sure not help at all
I'm writing this review with great sadness. I took a structure policy with bettersure but now I'm claiming for a building problem now I'm dealing with for sure which is always escalating my query to bettersure and they can't seem to get through better sure. I'm really disappointed this is last year query been dealing with team leader Naidoo they sent a builder and engineer telling them the same problem that I only th
Helpful (0)
Replies (2)0
Replies (2)NM
Ntshidiseng M's updateReviewer Update
07 Jan 2025, 13:47I was not done, the engineer saw the same thing now for sure is saying something else so they send ****** who lies to us as clients then send something else with no feedback from my insurer
NM
Ntshidiseng M's update07 Jan 2025, 13:47
Reviewer Update
I was not done, the engineer saw the same thing now for sure is saying something else so they send ****** who lies to us as clients then send something else with no feedback from my insurer
BetterSure Financial Consultants's replyOfficial
07 Jan 2025, 13:50Hello Ntshidiseng
Thank you for bringing your concerns to our attention. We apologise to hear about your claim experience and the communication gaps with the claims administrator.
We will urgently investigate your claim and ensure you get feedback on the next steps as soon as possible.
Warm regards,
BetterSure
Thank you for bringing your concerns to our attention. We apologise to hear about your claim experience and the communication gaps with the claims administrator.
We will urgently investigate your claim and ensure you get feedback on the next steps as soon as possible.
Warm regards,
BetterSure
BetterSure Financial Consultants's reply07 Jan 2025, 13:50
Official
Hello Ntshidiseng
Thank you for bringing your concerns to our attention. We apologise to hear about your claim experience and the communication gaps with the claims administrator.
We will urgently investigate your claim and ensure you get feedback on the next steps as soon as possible.
Warm regards,
BetterSure
Thank you for bringing your concerns to our attention. We apologise to hear about your claim experience and the communication gaps with the claims administrator.
We will urgently investigate your claim and ensure you get feedback on the next steps as soon as possible.
Warm regards,
BetterSure