kM
kele M

1 reviews | Active since Mar 2017

30 Jan 2024, 16:18

Better sure is not sure

No stars for this insurance,ì claimed on the 4Dec 2023 no response ispoke to several consultants, specialis and team leader they just disappear with no feedback. No one must take up insurance with better sure the is no service can 1 wait 2 months for TV claim not even smart tv

0
Replies (2)
kM
kele M's update30 Jan 2024, 16:27
Reviewer Update
The fact that decline claims without proper investigation is on another level even after proving them wrong they don't call you back.
You follow up daily and will hold for over 45min haaai please s**** this people off they don't deserve to have a certificate to operate honestly
BetterSure Financial Consultants
BetterSure Financial Consultants's reply31 Jan 2024, 07:21
Official
Good day Kele Monageng,

Thank you for taking the time to give us your feedback. Your concerns have been escalated to the relevant team who will be in touch soon to discuss the way forward.  Warm regards, The BetterSure Team #HealthyHome