Better life insurance

Better life as never came back to me after I had laid an complain they just called me the following day promised to get back to me but they never since I was told they can only assist me after 3months and its 3months now but no assistance at all. They offer a poor service and I never signed any documents with them they take advantage because they work together with cosmopolitan they just give out the details to them they call then they just desides for the client.