SM
Sello M
1 reviews | Active since May 2010
13 Feb 2025, 11:56
Better for sure with someone else
I log a claim on the 8th of January 2025, in connection with a roof leak. I have done everything reasonable practicable to get some form of feedback but no one can provide me with feedback. As a result of the primary leak I ended up suffering secondary damages. I can also confirm that Bettersure uses a middle man to manage the claim and it is for that reason that no one can provide an answer except claim to escalate.
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BetterSure Financial Consultants's replyOfficial
13 Feb 2025, 13:17Hello Sello
Thank you for contacting us. We apologise for the delays in finalising your claim and are disappointed to hear that our service has not met you at your point of need. We will urgently investigate your claim status and ensure you get feedback as soon as possible.
Warm regards,
BetterSure
Thank you for contacting us. We apologise for the delays in finalising your claim and are disappointed to hear that our service has not met you at your point of need. We will urgently investigate your claim status and ensure you get feedback as soon as possible.
Warm regards,
BetterSure
BetterSure Financial Consultants's reply13 Feb 2025, 13:17
Official
Hello Sello
Thank you for contacting us. We apologise for the delays in finalising your claim and are disappointed to hear that our service has not met you at your point of need. We will urgently investigate your claim status and ensure you get feedback as soon as possible.
Warm regards,
BetterSure
Thank you for contacting us. We apologise for the delays in finalising your claim and are disappointed to hear that our service has not met you at your point of need. We will urgently investigate your claim status and ensure you get feedback as soon as possible.
Warm regards,
BetterSure