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Ntombozuko N
1 reviews | Active since Jun 2024
30 Jun 2024, 23:04
Bad service on my first claim
Bettersure has not contacted me since the last communication. Early this month they said, they will investigate and give feedback in 10 days about the delay of the claim. Even after coming here still no call from them for an update. New homeowners please be careful.
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BetterSure Financial Consultants's replyOfficial
01 Jul 2024, 08:21Good morning Ntombozuko,
We apologise for the frustration you are experiencing with the delay in getting back to you. We have escalated your query to our claims team to follow-up with the claims administrator. We will make sure that the claims consultant get back to you today.
Warm regards
BetterSure
We apologise for the frustration you are experiencing with the delay in getting back to you. We have escalated your query to our claims team to follow-up with the claims administrator. We will make sure that the claims consultant get back to you today.
Warm regards
BetterSure
BetterSure Financial Consultants's reply01 Jul 2024, 08:21
Official
Good morning Ntombozuko,
We apologise for the frustration you are experiencing with the delay in getting back to you. We have escalated your query to our claims team to follow-up with the claims administrator. We will make sure that the claims consultant get back to you today.
Warm regards
BetterSure
We apologise for the frustration you are experiencing with the delay in getting back to you. We have escalated your query to our claims team to follow-up with the claims administrator. We will make sure that the claims consultant get back to you today.
Warm regards
BetterSure