Bad service from Snenhlanhla admin desk

I spoke to some idiot called Snenhlanhla who refused to assist me but on Monday when I spoke to Jonathan who managed to assist and understand that the policy it’s a joined account never gave me any issues so today Snenhlanhla tells me she cannot help me because I am not the account holder better life is deducting money from Mofaladi Moloi’s account and I am saying to her that I need to speak to a supervisor still she refused to allow me to speak to supervisor.

I had to call again I spoke to Lee-Shann Britton who managed to assist and explain that all payment were received but it was some technical error. I don’t think better life needs people like Snenhlanhla in their company with the attitude I phoned several times I spoke to good people with understanding.

Lee-Shann Britton And Jonathan keep providing with a good service I really appreciate your company must keep people like you.