KD
Kyle D
1 reviews | Active since Sept 2018
21 Nov 2018, 07:57
BAD SERVICE, ****************, NO RESPONSE
We have never given any information to betterlife about any personal information about us, they kept sending emails on our policy number where only they know where that came from. Have sent about 20 emails for cancellation on the policy, no response received on any. Now they have already taken 2 premiums from our bank account after they have sent an email that the policy is cancelled. Have never experienced such unprofessional service before in my life and I will never ever recommend betterlife to anyone.
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BetterSure Financial Consultants's replyOfficial
21 Nov 2018, 08:15Dear Valued Client
Thank you for contacting Better Life. Your communication is important to us. We acknowledge receipt of your correspondence which has been allocated to a dedicated Complaints Resolution Administrator who will be contacting you.
Better Life Service Excellence team
BetterSure Financial Consultants's reply21 Nov 2018, 08:15
Official
Dear Valued Client
Thank you for contacting Better Life. Your communication is important to us. We acknowledge receipt of your correspondence which has been allocated to a dedicated Complaints Resolution Administrator who will be contacting you.
Better Life Service Excellence team