bad service

I am deeply disappointed with the service I have received. I submitted a query three days ago regarding changing the debit order dates for my policies, and I have yet to receive a response.

I have been with your company for just over two years, and unfortunately, my experience has been far from satisfactory. From issues with updating my address to a rejected claim without notification, and now this recent delay, the level of service has consistently fallen short of my expectations.

I have been paying for a service that I feel I am not receiving adequately. In hindsight, I regret not switching to a more reliable insurer last year. I would appreciate your prompt attention to resolving my current issue and a review of my service experience.