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Teboho M
1 reviews | Active since Feb 2019
22 Jan 2024, 11:27
Bad customer service
In November 2023 i registered a claim and i explained what transpired then the claims consultant said i should pay the axcess fee so that they can continue with the claim and he promised he would get back the money i paid for the excess fee, i have been calling them from November to date, they just give me run around they promise to back and they never did. I have sent them all required information
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Replies (4)
BetterSure Financial Consultants's replyOfficial
22 Jan 2024, 11:49Good day Teboho Mokoena,
Thank you for taking the time to give us your feedback. Your concerns have been escalated to the relevant team who will be in touch soon to discuss the way forward.
Warm regards,
The BetterSure Team
#HealthyHome
BetterSure Financial Consultants's reply22 Jan 2024, 11:49
Official
Good day Teboho Mokoena,
Thank you for taking the time to give us your feedback. Your concerns have been escalated to the relevant team who will be in touch soon to discuss the way forward.
Warm regards,
The BetterSure Team
#HealthyHome
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Teboho M's updateReviewer Update
22 Jan 2024, 12:21Like always
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Teboho M's update22 Jan 2024, 12:21
Reviewer Update
Like always
TM
Teboho M's updateReviewer Update
22 Jan 2024, 19:07It's now end of business or call or anything like always BAD Customer service
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Teboho M's update22 Jan 2024, 19:07
Reviewer Update
It's now end of business or call or anything like always BAD Customer service
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Teboho M's updateReviewer Update
15 Feb 2024, 11:33To date i am still waiting
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Teboho M's update15 Feb 2024, 11:33
Reviewer Update
To date i am still waiting