LS
Lerato S
1 reviews | Active since Mar 2023
30 Aug 2024, 11:46
Awful insurance
I am having an awful awful terrible experience with bettersure, we have claimed a simple SMEG kettle, they sent through their "service provider" to come look at the kettle they technician confirmed that it has a built-in element so it can't be fixed. We have been waiting over a month now for a simple kettle claim I wonder if we have more serious issues what will happen!!!!
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Replies (1)
BetterSure Financial Consultants's replyOfficial
30 Aug 2024, 12:17Hello Lerato
Thank you for contacting us. We are sorry to hear about the difficulties you are having with your claim. We understand how frustrating it must be to experience such delays, especially when the issue seems straightforward.
We will look into the assessor's report, and a consultant will contact you with concrete feedback on the claim status.
Regards,
BetterSure
Thank you for contacting us. We are sorry to hear about the difficulties you are having with your claim. We understand how frustrating it must be to experience such delays, especially when the issue seems straightforward.
We will look into the assessor's report, and a consultant will contact you with concrete feedback on the claim status.
Regards,
BetterSure
BetterSure Financial Consultants's reply30 Aug 2024, 12:17
Official
Hello Lerato
Thank you for contacting us. We are sorry to hear about the difficulties you are having with your claim. We understand how frustrating it must be to experience such delays, especially when the issue seems straightforward.
We will look into the assessor's report, and a consultant will contact you with concrete feedback on the claim status.
Regards,
BetterSure
Thank you for contacting us. We are sorry to hear about the difficulties you are having with your claim. We understand how frustrating it must be to experience such delays, especially when the issue seems straightforward.
We will look into the assessor's report, and a consultant will contact you with concrete feedback on the claim status.
Regards,
BetterSure