16th October 2023 Unresolved claim

Claim BSH***1 I am frustrated with Bettersure. It's been 2 weeks going on 3 week that I've filed a claim for hail and storm damage to my house structure. My garage roof and backroom's roof is entirely damaged, and all my furniture that I've stored in my garage has water damage. I've filed a complaint on Hellopeter last week, I recieved an email from bettersure to inform me that they will assist with the damages but have not kept to their promises. This is unacceptable. I will not recommend Bettersure to anyone. They are ****mers and *************! An utter waste of money and time!