Better Mop Facebook a ****

I purchased a mop off their page on 19 July 2019 off their Facebook page for R297.00, with a promise of delivery within 5-10 days. I received my proof of payment all professionally done. I've been trying to reach them on their email as that's their only form of contact and the mails keep bouncing back. The email is *** I don't care if I don't get my money back, I am just putting it out there so that others are not ****med