LC
Lizzy C
1 reviews | Active since Dec 2022
29 Dec 2022, 23:52
worst service received
This is the worst company in the world, never ever opt for this debt counsellor. They have been debiting my account but the banks are after me wanting to repossess. After I have been paying them they increase my bill by 50k and said it's interest charged when you send an email no one is bothering to contact you.
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Replies (2)0
Replies (2)
BETTER CREDIT SOLUTIONS's replyOfficial
04 Jan 2023, 16:26Good day Lizzy.
We are horrified to know that you are experiencing such service. Please note that we are treating this matter with utmost importance. We were closed for business after christmas holiday. We have tried contacting you on numerous occasions however... Since your last call with Angelo we have made progress regarding your matter. Also note that your installment will never increase by 50k. We have no knowledge of such an increase. Please note our company will never ask you to make any cash transactions to a third party payment agent. The amount payable is a debicheck debit order that will run concurrently up until all debts are settled. Thank you for you patients and I hope your experience with us will be more fruitful from here on out.
We are horrified to know that you are experiencing such service. Please note that we are treating this matter with utmost importance. We were closed for business after christmas holiday. We have tried contacting you on numerous occasions however... Since your last call with Angelo we have made progress regarding your matter. Also note that your installment will never increase by 50k. We have no knowledge of such an increase. Please note our company will never ask you to make any cash transactions to a third party payment agent. The amount payable is a debicheck debit order that will run concurrently up until all debts are settled. Thank you for you patients and I hope your experience with us will be more fruitful from here on out.
BETTER CREDIT SOLUTIONS's reply04 Jan 2023, 16:26
Official
Good day Lizzy.
We are horrified to know that you are experiencing such service. Please note that we are treating this matter with utmost importance. We were closed for business after christmas holiday. We have tried contacting you on numerous occasions however... Since your last call with Angelo we have made progress regarding your matter. Also note that your installment will never increase by 50k. We have no knowledge of such an increase. Please note our company will never ask you to make any cash transactions to a third party payment agent. The amount payable is a debicheck debit order that will run concurrently up until all debts are settled. Thank you for you patients and I hope your experience with us will be more fruitful from here on out.
We are horrified to know that you are experiencing such service. Please note that we are treating this matter with utmost importance. We were closed for business after christmas holiday. We have tried contacting you on numerous occasions however... Since your last call with Angelo we have made progress regarding your matter. Also note that your installment will never increase by 50k. We have no knowledge of such an increase. Please note our company will never ask you to make any cash transactions to a third party payment agent. The amount payable is a debicheck debit order that will run concurrently up until all debts are settled. Thank you for you patients and I hope your experience with us will be more fruitful from here on out.
LC
Lizzy C's updateReviewer Update
19 Jan 2023, 12:39I am so glad that someone has rep**** to me publicly but no one is attending to my matter. Angelo said will come back to me because he couldn't tell me the reason for an increase from R207k to 248k that is the 50k increase I am talking about. I will be waiting for your call and when my matter is settled I will come here again and write a review that you resolved it. Unfortunately, for now nothing has been resolved on every matter I sent to your email and on WhatsApp.
LC
Lizzy C's update19 Jan 2023, 12:39
Reviewer Update
I am so glad that someone has rep**** to me publicly but no one is attending to my matter. Angelo said will come back to me because he couldn't tell me the reason for an increase from R207k to 248k that is the 50k increase I am talking about. I will be waiting for your call and when my matter is settled I will come here again and write a review that you resolved it. Unfortunately, for now nothing has been resolved on every matter I sent to your email and on WhatsApp.