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I SENT YOU A REVIEW A COUPLE OF DAYS AGO REGARDING AN ORDER SENT TO BETOFIRSTN. YOU LET ME KNOW THAT YOU UNABLE TO CONTACT THEM, I HAVE NUMEROUS EMAILS FROM THEM. EACH TIME THEY JUST SAY I MUST CONTACT THE POST OFFICE TO RECTIFY THE MISTAKE THEY MADE. I JUST CANNOT GET THEM TO UNDERSTAND THAT THE POST OFFICE HAS NOTHING TO DO WITH AN INCORRECT ORDER. THEY JUST DELIVER THE PARCEL TO THE ADDRESS GIVEN. CAN YOU PLEASE HELP ME. I ORDER TWO REAL LIVE DOLLS TO GIVE TO MY GRANDCHILDREN FOR CHRISTMAS AND PAID R700 FOR THEM AND RECEIVED TWO CHEAP DOLLS WHICH CAN BE BOUGHT FROM OUR LOCAL PEP STORES FOR R20 EACH. THIS IS DAYLIGHT *****. THANK YOU