ZERO FEEDBACK OR CUSTOMER SERVICE

ZERO FEEDBACK OR CUSTOMER SERVICE I app**** for a medical plan for my father 6 April, after sending in all the docs, rushing to do his medical, we are still waiting on feedback. I have mailed the service email, no response, 48 hours def not there turnaround time as we are going for 4 weeks now. I am a member of Bestmed and am disgusted and ashamed at even proposing them to my father. Show me any medical scheme who is not all about making money, the human aspect comes dead last. I have communication from managers, call chat agents, promises to call back, and if they do they try once -short call at that and the they don't try again. I have even been promised over a recorded call that all is in order and that we are just waiting on his start date, debits will start running. When I spoke to the call chat i was told nothing has been decided yet, it is still with the underwriters ***???? my fathers Gap cover has even started coming of my account on a medical aid that has not been finalised as yet. It took me 1 day with a consultant to do my docs and in a week I was a member, so don't give me this **** of waiting period. (which to mention has not even started yet) Thank you to the following for your Not great service: Siviwe-Bestmed online call chat Justin Dhiresh Marlene Brikkels Miyone Haas To the rest I did not mention, be glad.

ZERO FEEDBACK OR CUSTOMER SERVICE I app**** for a medical plan for my father 6 April, after sending in all the docs, rushing to do his medical, we are still waiting on feedback. I have mailed the service email, no response, 48 hours def not there turnaround time as we are going for 4 weeks now. I am a member of Bestmed and am disgusted and ashamed at even proposing them to my father. Show me any medical scheme who is not all about making money, the human aspect comes dead last. I have communication from managers, call chat agents, promises to call back, and if they do they try once -short call at that and the they don't try again. I have even been promised over a recorded call that all is in order and that we are just waiting on his start date, debits will start running. When I spoke to the call chat i was told nothing has been decided yet, it is still with the underwriters ***???? my fathers Gap cover has even started coming of my account on a medical aid that has not been finalised as yet. It took me 1 day with a consultant to do my docs and in a week I was a member, so don't give me this **** of waiting period. (which to mention has not even started yet) Thank you to the following for your Not great service: Siviwe-Bestmed online call chat Justin Dhiresh Marlene Brikkels Miyone Haas To the rest I did not mention, be glad.