DM
Denise M
1 reviews | Active since Nov 2023
10 Dec 2024, 12:42
WorstMed!!
BestMed policy is "DECLINE, DECLINE, DECLINE". ***EVEN DOCTORS SAY STAY AWAY!!!!!!!*** BestMed have no interest in honoring claims against monthly premiums paid. They are only looking for healthy paying customers. Treat members as *****sters and will not approve anything irrespective of support documents supp****. Their call centers are a waste of time and their staff have very poor communications. It is almost as if they are trained to be rude, unhelpful and disrespectful. Managers do not take calls and reference numbers for calls are pointless. You can quote reference numbers for prior calls and it will be pointless. They want email correspondence only as to avoid human contact.
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Replies (1)Bestmed Medical Scheme's replyOfficial
10 Dec 2024, 15:36After a thorough review of your request, we can confirm that the case has been finalized. Comprehensive feedback was provided by our Clinical Investigative Officer. Please refer to the email sent to you on 6 December 2024, which contains all relevant details and the outcome of the investigation.
Should you have any additional questions or require further clarification, please do not hesitate to contact us. kind regards TP
Bestmed Medical Scheme's reply10 Dec 2024, 15:36
Official
After a thorough review of your request, we can confirm that the case has been finalized. Comprehensive feedback was provided by our Clinical Investigative Officer. Please refer to the email sent to you on 6 December 2024, which contains all relevant details and the outcome of the investigation.
Should you have any additional questions or require further clarification, please do not hesitate to contact us. kind regards TP
