DD
Dene D

1 reviews | Active since Jan 2018

07 Mar 2019, 12:57

Worst service. SHOCKING admin

Worst service imaginable. We have phoned and emailed and tried to follow up on claims and they say they will get back to us. Do you think they did? NEVER! We have to follow up on them and chase them for answers. Then the woman tells me "I am the only one in today, please phone tomorrow when my managers are here" Are you joking!? One person serving thiusands of people on this medical aid?

Once all my things are sorted I am DEFINITELY changing medical aids.

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Replies (1)
Bestmed Medical Scheme
Bestmed Medical Scheme's reply07 Mar 2019, 13:55
Official
Good day

Kindly forward your Bestmed membership details with full details of your complaint to *** to enable one of our Escalations Specialists to investigate your complaint and provide you with full feedback.

Kind regards.

Bestmed